"You're wonderful! I appreciate your excellent customer service and am very happy I don't have to reschedule my plumbing job to accommodate this piece. Regarding your company, everyone I dealt with, on the Internet or on the telephone, was so very helpful and pleasant that I couldn't help but write to compliment you!"
- Janie Wondergem, Glencoe, Illinois 60022-1562
"You guys are awesome. Thanks for the diligence... I remain so impressed with plumbingsupply.com and look forward to placing future orders. It's very rare that I send out accolades but I couldn't help myself after working with your organization. The coordination, communication, and timely follow-through on the part of your team was exceptional. THANK YOU for your wonderful work, I'll be sure to sing your praises and be a loyal customer. Keep up the excellence in what you do!"
- Prentiss Donohue, Boulder, Colorado 80302-7507
"You guys are amazing and fast...love the customer service...will be your customer forever...Thank you."
- Ana Cosovic, San Francisco, California 94115
"Somehow customer service seems to mean a lot less these days than it used to, so I really appreciated ... how quickly and considerately your employees responded,....... You've certainly got my business and my recommendation to anyone who is looking."
- Alison Bigley, Auburn, California 95602-9160
"Your company just made a customer for life. Your staff contacted me within an hour of my placing an on-line order... You have just established the new standard for customer service. Thank you very much."
- Scott Kiefer, Chugiak, Alaska 99567-6352
"Thank you so much for your attention to detail and communication with the customer. I shall recommend your company to anyone I meet who might require your services."
- Amy Habbinga, Camarillo, California 93010-7509
"Thanks for the excellent service! Very happy satisfied return customer... The customer experience with the PlumbingSupply site is far superior to other sites. Access to informative detailed illustrations helps you find the parts you need very quickly. Order placement is very fast. I was especially please to learn the order would be shipped the same day. It arrived on time as expected. The parts appear to be higher quality that what you get at national retail stores. For my two orders, you are batting 1000! It's the best example of a store that sells things that I hope I will never need, but when I need them, I know I can depend on you. You're like the Maytag of the online parts business!! Definitely will buy again."
- Bernard Gutnick, Saratoga, California 95070-5223
"I have to say I am always a little leery about online purchases because it seems you don't have a physical contact in case of problems, but the customer service from your company has been absolutely wonderful!! Thank you again."
- Gwenda Kullman, Houston, Texas 77040-1247
"I will use your company again because I appreciate the customer service I have received."
- Jeannine Fancher, San Antonio, Texas 78209-6820
"I appreciate your guidance and not wanting to make quick money from me. It says a lot about your integrity."
- Denise A. Dick-Clark, Longmont, Colorado 80501
"Thank you for the great customer service and quality products...This is why I have your site book marked."
- Scotty Norbeck, Webster, Minnesota 55088-2103
"Thanks very much for such excellent service. I really appreciate it....You guys really do a good job....By all means use my comments as good service is enough of a rarity these days that it should be trumpeted."
- William D. Phillips, Brooklyn, New York 11202-5001
"No complaints- I looked for my parts at several different sites and your site was the only site that I could find the part on!!! The service was great, after I placed my order I received several emails updating me on the progress... I will use your company again and recommend it to my friends and associates!"
- James Palm, Casper, Wyoming 82604-5026
"I just wanted to respond to you and let you know how impressed I was in your service....Next time I have a significant plumbing order, I will certainly think of your company first....You provide great service!"
- Brian McKell, Nazareth, Pennsylvania 18064-1243
"I am very satisfied...Your business is one to be commended as there is rarely that type of service available today."
- Mindy Daring, Bellefontaine, Ohio 43311-2762
"Your support and quick response is outstanding. I will recommend your company to all my friends and associates, thanks again."
- Thomas Wright, Evansville, Tennessee 37332-4065
"It's nice to know there are companies that still place customer service and satisfaction as one of their top priorities....Thanks again for your efficiency!"
- Julie Leprich, Lenexa, Kansas 66215-3241
"Thank you for catching my error. This is not the first time we have ordered from your company, and I must say it has always been a pleasure buying from you since your online company has a human side behind it all. Very few, if any of the online companies I have bought from would have brought this kind of problem to my attention....Bottom line, I just like working with your company... The few big online retailers that I have bought from, like Amazon.com, Columbiahouse.com, Express.com, could learn some things from your operation... in terms of plumbing needs, I wouldn't even consider looking elsewhere..."
- Scott Gledhill, Truckee, California 96161-6926
Your privacy is VERY important to us so please note: EVERY customer that is shown here or elsewhere on our site has given us written permission to quote him or her and display their information on our site. We will NOT quote you unless we have your written permission, and as with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!
"I just wanted to thank you for the prompt service. The part I ordered was exactly what I needed and it arrived on Wednesday...Your level of communication regarding my order and its status should be a model for other businesses to follow."
- Michael Mers, Metamora, Michigan 48455-9335
"I am one Happy Customer and I will always think of you guys for future plumbing needs. I can see customer satisfaction is a priority at Plumbing Supply."
- Gene Myers, Tinley Park, Illinois 60487-5158
"Thank you very much for your reply...I really appreciate your help."
- Suzan Mitchell, West Bloomfield, Michigan 48323-3528
"When a company goes out of their way as long as you did to help a customer, I think they should know that they are appreciated for it."
- Brenda Trent, Uniontown, Ohio 44685-8443
"I'm happy to write companies that provide good service, a quality product at a reasonable price, and are a pleasure to do business with. This is not always the case with many of my business dealings and, unfortunately, seems to be a difficult objective for many companies. Thank you and glad I could be of help. I suspect you will be receiving further business from me in the future given my complete satisfaction."
- Oceanus Marine LLC, Brisbane, California 94005-1745
"I love your business model. YOU GO!....Thanks again for your excellent service."
- Ken Mullen, Santa Fe, New Mexico 87506
"I just wanted to say THANKS! I went to several local stores looking for a specific part. They all said to replace the disposal at a cost of $100 or more because nobody was going to carry it. They said I might be able to special order it, but it would take so long it wasn't worth it. Not only did I find it quickly and easily on your site, but you shipped it only a few minutes after I ordered it and it showed up only 2 days later! Great work and very much appreciated!"
- Michael Sirchuk, Hillsboro, Oregon 97123
"I will always be happy to help a company that treats it's clients right. It is a rare and commendable trait in the throw away world of instant gratification we live in today."
- Arin Forrest, Roseburg, Oregon 97471-4594
"I am very pleased with the service and have used you on several occasions and will continue to do so. Thank you."
- Reggie West, Tucson, Arizona 85705
"I believe in letting people know when they get it RIGHT! Thanks."
- Barb Jakopac, Milwaukee, Wisconsin 53215
"Thank you very much. We were very pleased with your selection and service."
- Azra Hussain, Burtonsville, Maryland 20866-2138
"I am impressed with your attention to such a small order. Most places just send what they have and show the rest backordered... your company shipped the parts exactly as I asked, my order was here in 2 days and this was your normal shipping method! I will keep PlumbingSupply.com® in my favorites for future use. This was definitely a good experience. Keep up the good work."
- Tim Bressel, Bishop, California 93514-7067
"I am very impressed with the speed and delivery....Appreciate the quick turn around."
- Mike Sloan, Webster City, Iowa 50595-1905
"Very impressed with the quick delivery of my order and the easy ordering process. I will definitely use your service again."
- Gregory G. Brott, Danville, California 94506-4545
"I was very happy with my order, and appreciate that your customer service people went above and beyond when I had some questions, and will definitely shop with you again."
- Sheila Bowers, Joshua Tree, California 92252
"By the way, the service was impeccable and I have told many people about your website. When we need more items, we will be returning to your website! Thank you for a very painless transaction!"
- Judy Murphy, Mesa, Arizona 85213
"I received my flush valve yesterday. I just finished installing it and it worked perfectly. I just wanted you to know how much I appreciate your help. It is a rare thing now days to work with a courteous and knowledgeable person."
- Carl Arnold, Springfield, Illinois 62704-4534
Your privacy is VERY important to us so please note: EVERY customer that is shown here or elsewhere on our site has given us written permission to quote him or her and display their information on our site. We will NOT quote you unless we have your written permission, and as with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!
"Thank you so much for your great service. I am completely satisfied..."
- Leona Joline, Philadelphia, Pennsylvania 19154-2040
"Wow, you guys are fast!...You guys put Amazon.com to shame. Thanks."
- Tony M., San Jose, California 95124-4719
"It was very easy to find the part I was looking for. The illustrations were very helpful to verify parts."
- Dominich Carnabucci, Malden, Massachusetts 02148-4110
"Thank you so much...after checking with Home Depot, Lowes, Ace, and a plumbing shop...no luck...then I realized, try online. I searched and finally found the right part. Thanks!"
- Keith Davis, Alpharetta, Georgia 30022
"I received my part today and was surprised to get it that fast. It is something that is impossible to buy locally. I have installed it and it works fine. Thanks."
- Stanley Corum, Marion, Iowa 52302-2833
"I am so pleased with the great service you folks give."
- Alma Curry, Auburn, Washington 98002
"I am actually very, very impressed with the speed and service delivery."
- David Johnson, Norcross, Georgia 30092-2786
"My order arrived yesterday...and it works beautifully...Thanks again!"
- Pat Conner, Marietta, Georgia 30062-7731
"Finding this kind of service in this day and age is a huge surprise...(later)...I'm still surprised at the rapid response and special care given to me over such a small order."
- Phil Paskos, Reading, Pennsylvania 19601
"I really appreciate you living up to your customer service policy; these days it is a rare welcome surprise. You can be sure I will be telling everyone about you!"
- Colleen McCall, Scituate, Massachusetts 02066
"Your timely service is totally awesome....Rest assured, any other plumbing needs will be ordered from your company."
- Jenne Twiford, Douglas, Wyoming 82633
"You guys are great. Fast service...Keep up the good work....Have always been very satisfied with my dealings with your company."
- Mary M. Claytor, Oceanside, California 92054
"Thank you for such speedy service.....It really was remarkable to get that little part so easily and quickly."
- Julia Dyer, McMinnville, Tennessee 37110
"Just a short note to let you know how pleased I was at your prompt delivery of my order."
- Mark Moriyama, San Jose, California 95138-2410
"Great site and I'll make it one of my favorites. Very easy to find what I needed."
- Ron Copper, Marysville, California 95901-9000
Your privacy is VERY important to us so please note: EVERY customer that is shown here or elsewhere on our site has given us written permission to quote him or her and display their information on our site. We will NOT quote you unless we have your written permission, and as with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!
"Thank you so very much for expediting the order so quickly. It is stores and customer service like yours that keeps things going. I will surely also recommend you to others... Again, this further cements in my mind that your company is one that still does business the "old fashioned" way... caring and serving. Many thanks again!!!"
- Lucy McNulty, Pownal, Vermont 05261-9328
"I sent you an inquiry via email and you responded very quickly and gave me excellent information, even more than I'd asked for. That was really appreciated... Found a beautiful product that I was having trouble finding in other places."
- Chris Ives, Ukiah, California 95482-5016
"Great shopping experience! Prices were reasonable... The convenience and the shipping was also reasonable since I would have spent that much in gas and time wasted!"
- Andrew Garcia, San Marcos, Texas 78666-9462
"I have been very pleased with past orders. Keep up the good work!"
- Brad McKitrick, West Jefferson, Ohio 43162-9670
"I liked the format of your website as it made it easy to find the water filter I was looking for. Thanks!"
- Eddi Cottrell, Penn Balley, California 95946-9008
"...customer service was excellent. Answered all my questions on the product."
- Alan Hashimoto, Kapaa, Hawaii 96746
"I am very glad to see that you still have Polished Brass fixtures in stock... cannot find them anywhere nowadays."
- Eugene Polhemus, Raleigh, North Carolina 27614-9032
"The order arrived today (day after order placement). Hard to beat that degree of service. Thanks!"
- Richard Palkovic, Davis, California 95616-2941
"I just wanted to send you my compliments. I could not believe how quickly the parts I ordered arrived here... I installed them today. Everything was right, the shipping was fast, you definitely "Out Performed"!... Very easy to follow your website and you certainly seem to have everything plumbing! Thank you!"
- Joe Wright, Forks, Washington 98331-1207
"It was easy to navigate and you carried the part I needed but couldn't find elsewhere... I'll definitely use this site again."
- Megan Stark, Moorpark, Californaia 93021-1258
"Thank you. You now have another loyal customer."
- Phillip, Rough and Ready, California
"I was so pleased at my experience I'd be honored to be included in your comments area. I just wish all my online purchase experiences went as well as this one.....Can't thank you enough.....No problems, no issues, just perfect!"
- Pamela Finger, Detroit, Michigan 48204
"Your company really goes above-and-beyond in customer service."
- Gabriele Roush, Chino, California 91710-2751
"Fantastic! Thank you so much. I am pleased to find a web site that finally delivers what it promises."
- Laura M. Rice, New Kent, Virginia 23124-3214
"Site is great. I wish other site was as simple and easy to navigate as this one. Will definitely be using you again."
- Joan Foy, Saint Thomas, Virgin Islands 00803-4211
"Your site was very easy to navigate, and I was quickly able to find the items I was looking for."
- Christine Gray, Shrewsbury, Massachusetts 01545-2162
