"I can't help but believe that your company had to have the very best customer service I have ever seen. With customer service at such a low ebb in our country today, it has to be special companies like yours that will be around for years to come with many, many satisfied customers. I really appreciate doing business with you folks and will be sure to recommend you to our neighbors, friends and family."
- Lewis Reeder, Sacramento, California 95864-0859
"That's great customer service!....I'll be back for my future plumbing needs and I'll be telling my friends. Keep up the fine customer service and quick delivery."
- Peter Daly, Madison, Wisconsin 53711
"This is my first order from your company, but I have to say that I love your notifications of what's going on with my order. Will definitely be using you guys in the future. Your company is definitely customer sensitive and that's what is needed more, especially with online orders."
- Curtis Ruffin, Bowie, Maryland 20721-2329
"Just wanted to let you know what a pleasure it was dealing with you folks. Had a problem with a product, gave a call to you and without hesitation it was taken care of. The phone call back to me to make sure everything was OK is almost unheard of these days. THANKS AGAIN!!"
- Wayne Olmsted, Cave Creek, Arizona 85331-3161
"I have been extremely pleased with PlumbingSupply.com®. I have got to tell you. Other than my groceries and gas I do a lot of buying from websites. I cannot even begin to explain how pleasant this purchase was...I have actually given a link to your site to a contractor friend who was equally impressed."
- D'Ann R. Sherwood, Chesapeake, Virginia 23320
"I got the part and installed it. Fits perfect. Thank you for great, fast service... I was impressed because I never expected to find the exact replacement part for my old fixture, but you had it and it arrived very promptly at a reasonable price. I am a very satisfied customer."
- Pamela Gilbert, Toledo, Ohio 43614-1144
"We appreciate your customer service skills and consider your company one of the tops we have ever dealt with and will continue to praise your company to our friends and family. It was a pleasure doing business with you. Your company could teach others all about customer service."
- Richard and Beverly Swanson, Daphne, Alabama 36526-4022
"First time customer- loved your easy to use/understand web site... because your company had a great search engine, I was able to get the exact model and length I needed. I was able to order and install in about a week. Thanks again for the great customer service."
- Derek Verbaarschott, Bradfordwoods, Pennsylvania 15015-1201
"You saved me $100...I didn't expect my part to arrive so soon, and it works great. I'm very pleased with your service and will recommend you to others. Thanks."
- George Rife, Salt Lake City, Utah 84109-3201
"Thanks so much for your more than excellent customer service in helping me find the correct actuating unit for our older toilet."
- Parnell Hevenor, Bronx, New York 10464-1488
"You guys are awesome! We ordered the part online yesterday and got it today. Now to install... thank you so much!"
- Michael Rajanen, Red Bluff, California 96080
"Guys/Gals, thank you for your speedy service. I know my order was a very small one, but I feel like I was treated like a big time customer. Again, thanks for doing business the "good old fashion way", treat all customers like they are important. Keep up the good service."
- Kenneth Covacevich, San Francisco, California 94108
"I really like your site! Thank you for being there!!"
- Neva Trevithick, Blue Jay, California 92317
"I have used your company before and your service was superb. Great service. Thanks again."
- William Magrath, Reno, Nevada 89501-1962
"Just wanted to thank you for your excellent service..... I'm sure we will do more business in the future....I am delighted to let others know of a company that provides superior service."
- Karl Stern, Gormania, West Virginia, 26720
"Everything was perfect due to the help given by customer service! Thanks, I appreciate it! Your customer service person, Linda, did an excellent job. You are lucky to have her on your staff! The site had a part similar to, but not "exactly", what I have been looking for, so I (contacted) your customer service in CA and was delighted with the service. I was able to order exactly what I wanted... Thank and I appreciate the extra effort it took! Again, Linda did an excellent job for me and I WILL be a faithful customer in the future. You can bet I will refer folks in need of your products and great service at every opportunity."
- Richard Bonello, Price, Utah 84501-2433
"Excellent site and met my needs for the project. Service was excellent! Product selection was more than adequate. Thank you."
- William O'Brien, Bay Village, Ohio 44140-2232
"Just wanted to say thanks. My order arrived a couple of days ago and is working great! I appreciate your *Think Green* efforts and follow up/customer service. Many companies could learn from you. Good customer service is hard to find let alone great customer service. Keep up the good work."
- Mary Russell, Glen Ellyn, Illinois 60137-4830
"I can't tell you how much I appreciate the quality of your product and the prompt service I received."
- Kevin R Landers, Orrville, Ohio 44667
"Great Scott! Ordered item on-line Thursday afternoon, and it's in the mailbox at 12:30pm Eastern time. Less than 48 hours. Please accept a round of applause
for a new record for anything I have ever ordered. I'm hooked......To borrow a line from the Terminator -- 'I'll be back.'"
- Bill Brandel, Fairfax, Virginia 22031-3021
Your privacy is VERY important to us so please note: EVERY customer that is shown here or elsewhere on our site has given us written permission to quote him or her and display their information on our site. We will NOT quote you unless we have your written permission, and as with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!
"....ordered it last Tuesday night and received it today, 2 days..perfect!!! What a nice way to do business!!! And it fits and looks terrific...Thanks again for help - enjoying doing business with you."
- Valerie Matthews, San Rafael, California 94903
"You have done a terrific job! Thank you very much for your timely responses... I will not hesitate to order from your company, that's how impressed I have been with your level of customer service."
- John McIntyre, Casselberry, Florida 32707-5910
"I was very pleased with how well your staff not only called me to save the expedited shipping but also calling to assist me...It is always nice to deal with a company that is not only efficient in handling a request, but who also has a very helpful and courteous staff."
- Edward Carr, Newbury Park, California 91320-6877
"Thank you very, very much. You were a delight to deal with and were polite, professional and effective. We encouraged our plumber to put your information on his address book."
- Howard Morris, Irvine, California 92612-3907
"As we do more and more personal purchasing via the web it is always nice to find those companies to trust. Yours is one of the best!"
- Earl Martin, Kennewick, Washington 99338-9164
"Thank you again for your assistance, but mostly for your superior customer service."
- Stephanie Bolling, Philadelphia, Pennsylvania 19144-2972
"Many thanks again for the wonderful customer service. We look forward to continuing a relationship with your company."
- Tara Ailes, Kent, Ohio 44240-7547
"I'd like to thank you........Not only was your website clear and easy to use, my order was processed immediately, shipped and delivered in a very speedy manner.
....Please extend my gratitude to all those along the line who made this happen."
- Dale Bridson, Wolcott, New York 14590-1148
"Thank you very much. My order was very neatly packaged and arrived sooner than I expected. I am very happy with my purchase and am looking forward to future purchases. Thanks again."
- Salvador Hinojos, Visalia, California 93292-5635
"I wouldn't hesitate ordering again because of the customer service."
- Gayland Kellison, Kennewick, Washington 99338
"Your service is great. I e-mailed you regarding time frame of delivery and also faxed the office. I got responses via fax and e-mail. Thanks for a nice website!"
- Jane Ivanoski, North Wales, Pennsylvania 19454-2434
"Thanks by the way for the excellent customer service...Your follow up and customer care has been outstanding."
- Annabel T., Atlanta, Georgia 30312-1478
"I do a lot of shopping online and most of the sites are not set up for easy usage. You have earned my thanks."
- William Ethridge, Myrtle Creek, Oregon 97457-7446
"I want to thank you for informing me on the shipping method, and saving my company some unnecessary expenses. You handled the order quickly, and I received the package early. Your prompt attention and efficiency is very much appreciated. I would recommend your operation to the people I can influence."
- Mong Hu, Santa Clara, California 95050-2512
"Easy to find product... Looking forward to receiving our first order through PlumbingSupply. We will keep you in mind for future projects. Thank you."
- Alan Burczyk, Germantown, Wisconsin 53022-2431
"I just want to say thank you for making it so easy to find the part I needed. I'll be back!"
- Patricia Martin, Aloha, Oregon 97078-1316
Your privacy is VERY important to us so please note: EVERY customer that is shown here or elsewhere on our site has given us written permission to quote him or her and display their information on our site. We will NOT quote you unless we have your written permission, and as with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!
"I am certainly impressed with the way you handled this transaction.
You have certainly lived up to your motto to 'overperform'"
- Hal Westwood, Cummington, Massachusetts 01026-9643
"I was really impressed by the rapid service your company gave me. So professional."
- Matthew Vanleeuwen, Beverly Hills, California 90210
"Hello, and thank you for such rapid service. I ordered this... yesterday afternoon, and it has already arrived! It was only 21 hours from placing the order online to having the part. Have you thought of expanding your business beyond plumbing? You could compete with anyone I've dealt with on the Internet."
- Jay Gorud, Oakland, California 94618-2148
"I have ordered many products over the Internet and this is by far the best experience I've had. Your company is prompt, easy WEB navigation and communicates to the customer in a proficient manner. I look forward to doing business with you in the future."
- John Devine, Middleboro, Massachusetts 02346-3605
"Thank you - you have been a wonderful company to deal with and I will keep that in mind for future purchases."
- Angela Bollard, Norfolk, Connecticut 06058-1360
"Thank you for saving me the cost of a new toilet & shower unit!!"
- Margaret Hammar, South Bend, Indiana 46637-1369
"Just wanted to say thank you for your great website. It is so easy to find what you need--even for me!"
- Barbara Dzuba, Donora, Pennsylvania 15033-1457
"I shall certainly recommend you not only for your good prices, but also for your excellent customer service."
- Richard Finch, Garberville, California 95542-9611
"I am completely satisfied with your service even though the parts did not fix my toilet problem... not your fault. All around great experience... selection, pricing, ordering and delivery was perfect!!"
- John Greene, Massena, New York 13662-4106
"I've had very good service from the few Internet vendors I've dealt with but the depth of your response and interest you show in my small order is remarkable!"
- Jim Parrish, Prior Lake, Minnesota 55372-1316
"That's great service. I'll bookmark your site and use you again."
- Russell Alberts, Omaha, Nebraska 68124-1854
"This was my third site and it was the easiest to navigate. I'll be back here."
- William St. Jean, Bishop, California 93514-8109
"That was the fastest easiest search I have ever done, found part and ordered in less than 5 minutes!!! Awesome."
- Jacob Smith, Omro, Wisconsin 54963-1071
"It's great that you have parts for the Bone Crusher...No one in our area stocks part anymore. Thanks!"
- Alan and Lana Moore, Ironton, Ohio 45638-2629
"I received my order last Friday...Thanks very much for sending it via Priority Mail - I was able to get the hot water heater back up and running over the weekend! I appreciate your prompt service."
- Joel McCorkle, Woodbury, Connecticut 06798-3717
"Thank you so much for the great service! I will recommend your company to others and also will use your services again."
- Mary Kay Hansen, Loveland, Ohio 45140-9181
"Thank you for such a great product and excellent service. I will enjoy doing business with you in the future."
- Dennis Michaud, Saint Agatha, Maine 04772-6133
"You folks done a great job, fast service, and the hard to find toilet part you sent me worked out perfectly. Thanks."
- Gail Ratcliff, Morton, Illinois 61550-2108
Your privacy is VERY important to us so please note: EVERY customer that is shown here or elsewhere on our site has given us written permission to quote him or her and display their information on our site. We will NOT quote you unless we have your written permission, and as with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!
"Thanks for being online and selling stuff that really does look to be the best around!"
- Christopher Flaten, Fridley, Minnesota 55432-5827
"You do a perfect job, the pictures are a great help. Local hardware stores never have the correct parts, thank you."
- Jack Schmitt, San Juan Capistrano, California 92675-5402
"...please list myself and my husband Freddy...as extremely satisfied customers. I have mentioned your website already to family, friends and other people who may now or someday in the future wish to purchase items I think you might carry..."
- Lyn Arguello, Colorado Springs, Colorado 80903-4534
"Thanks for answering my query via email, really like your site, easy to decipher."
- Robert Hogrefe, Pagosa Springs, Colorado 81147-8128
"Easy to find what I need. Easy to communicate via email and get answers."
- Jack Silberlicht, Hawkins, Texas 75765-4904
"I couldn't identify the part on any other site. Thanks."
- Nick Munn, Nashville, Tennessee 37205-3043
"Thanks for the great service. The little part we ordered arrived two days ago, is now installed and works perfectly. We could not ask for more."
- Jan Payne, Julian, California 92036-2258
