Frequently Asked Questions
Q. "I see that in your parts section that you offer other finishes for flanges besides chrome/stainless. Are these finishes as good as chrome or stainless?"
A. We offer those finishes for people that "insist" on polished brass, white, almond, etc for a nicer "look" in their kitchen sinks. We do not recommend them as they are not as durable as the original chrome/stainless that comes with most brands of disposers (the flange that comes with WasteKing/BoneCrusher is VERY durable). For durability nothing beats the original finish. Special finishes will tarnish and become dull over time, and acids and alkaloids in common foods can cause the paint/enamel to chip or crack.
Q. "What's the difference between Satin Nickel and Brushed Nickel finishes?"
A. This is a little tricky to answer. The first thing to be aware of is finishes will vary between manufacturers - there is no standard mandating precisely what a given finish must look like. What this means for you is that one manufacturer's Brushed Nickel may not precisely match another manufacturer's, or it might better match someone else's Satin Nickel, since it's their concept of what Brushed Nickel should look like. Some manufacturers feel that both terms denote a matte finish, while others feel that a Brushed finish should actually have brush marks. Some manufacturers offer a Brushed Nickel only, others offer only Satin, while yet others have separate finishes for Satin Nickel and Brushed Nickel. When a manufacturer lists both finishes, Brushed Nickel will have "brush" marks, while Satin Nickel is a matte finish. If you must know if your finish will have brush marks or not, please contact us before ordering and we'll make sure you have the information you need.
Q. "My garbage disposer smells! Is there anything that I can do besides buying a new one?"
A. The quickest and easiest way is to use the Disposer Freshener we offer. Disposa Fresh® is a non-toxic mixture of natural citrus oils and gelatin. Run cold water and turn on the disposer to make sure the disposer is empty, and then turn the disposer off. Now run hot water into the disposer but do not turn the disposer on. Turn the water off and drop in two or three capsules and turn on the disposer briefly to distribute the contents of the capsules inside the disposer. Let the disposer sit unused for awhile or until the next time you need to use it. As an alternative, you can also clean the disposer by having it grind up a few cups of ice and some table salt. This helps to cut the grease and slime off the sides of the disposer. Then flush it out with cold water followed by half of a lemon or lime to deodorize.
