Frequently Asked Questions
Q. "I need a piece of vinyl tubing longer than the full roll length. If I pay the cut price per foot, can I get one piece that is longer than the full roll?"
A. No, the longest single piece we offer is the full roll length.
Q. "I need 15ea. 2' lengths of 3/8"od tubing, but when I try to enter 2' more than once, the amount in the shopping cart increases/adds up (ie 2' then 4' then 6' etc)...How can I order 15ea. 2' lengths of tubing?"
A. Because we don't guarantee an exact length of tubing, we will send you at least 30' and let you cut the tubing to the lengths you desire. We only offer one cut piece per tubing size per order.
Q. "What if I order the wrong length? Can I return what I don't need?"
A. Because our tubing is cut specifically for your order, you can return only the full length that you ordered. For instance, we cannot accept 1' of returned tubing from a 3' piece that we sent you, but you can return the entire 3' piece to us if needed. Additionally, please note that (as with any returned item) the tubing must be free of ANY cuts, signs of use, compound debris, etc. and must be dry without spots or stains. We can only accept returns of tubing that has never been cut/altered and is in perfect resalable condition.
Q. "I need to adapt pipe thread (3/4") to vinyl tubing (3/4"). I think your PVC #474 barbed adapter (SxBarb) is the right part. Can you clarify this?"
A. The PVC barbed fittings and brass barbed fittings are the same size barbed fittings. Both refer to the hose/tubing "inside diameter" when they reference the barb size: that is, 3/4" barb will fit 3/4" inside diameter tubing. The main difference is that PVC barbed fittings - on their other end - are either slip (slip = PVC pipe will slip into this end of the fitting) or spigot (spigot = same size as PVC pipe), whereas brass barbed fittings adapt to a threaded fitting. They are used for different applications.
Q. "Does your clear vinyl tubing contain Bisphenol A (BPA)?"
A. No. This clear vinyl tubing does NOT contain Bisphenol A (BPA).
Q. "Please tell me more about the braided tubing."
A. It's clear, flexible and reinforced braided PVC. It's mostly used for food, water and beverage lines.
Q. "What about the clear vinyl tubing?"
A. This tubing has FDA approved materials. It's lightweight and tough. For low pressure, cold water lines, venting, drinking water, refrigeration and more.
Q. "I recently received my shipment of tubing, and there appears to be a few kinks in the roll. Is this normal? Can the kinks be removed?"
A. The manufacturer spools both the clear vinyl tubing and braided tubing in as small of a roll as possible, and then they either box or shrink-wrap the rolls. Unfortunately, there's no way for them to avoid a few kinks. When used in a pressurized water system (which is the usage this tubing is designed for), the kinks will straighten out over time and should not noticeably affect your water flow.
Q. "I have heard that rodents will chew through tubing; why do they do this?"
A. Rodents, such as mice, rats, and squirrels, have a very keen sense of hearing as well as smell. They can hear and smell water running through tubing, and when water (or something that is close enough to water for their tastes) is perceived to be nearby, they can and will chew through the tubing wall to get hydration. They also need to keep their teeth from getting too long, and one of the ways they do this is to chew on things to keep them down.
