Frequently Asked Questions
Q. "I'm hearing a lot about lead-free these days. What does that have to do with plumbing products and how does the new lead-free legislation affect me?"
A. Basically, the laws implemented Jan. 1st, 2014 require plumbing products that come in contact with drinking water to be "essentially lead free" (less than 0.25% weighted average). For further information about how the law determines what is "lead free", rules regarding which plumbing products must be "lead free", and who these laws will affect, please view our page.
Q. "What should I look for when purchasing a faucet?"
A. You should be asking: Is it easy to get parts? Easy to repair and replace parts? Is it a true "washer less" (doesn't mean it won't leak, it will eventually anyway but is usually easier to operate and easier to repair) or not? Where is it made? What type of warranty? How long has this model been made? Does the manufacturer stand behind their products and how long has that company been in business? Is the company that you are buying the faucet from reputable and been in business long enough so that you know you can trust them?
Q. "What is the quality of Symmons products?"
A. Since the 1930's Symmons has provided superior engineering, and solid workmanship in every product. Product manufacturing, assembly, and handling are subject to strict quality control and only the highest quality materials are selected to ensure durability for years to come.
Q. "Any helpful hints?"
A. ALL faucets WILL leak and need servicing eventually. A good idea is to once or twice yearly, open and close all shut off valves under all faucets. This will help keep them free of sediment and will allow them to be closed when needed.
