Frequently Asked Questions
Q. "Will towels feel as warm as they do when they come out of a dryer?"
A. The primary benefit of a towel warmer is to keep towels warm and dry and consequently reduce the need for excessive laundering of towels. Towels will not be as hot as they are when they first come out of a dryer. To maintain that type of heat the towel warmers would need to be as hot as an iron. This would not be good for storage as it would end up scorching the towels as well as being a safety hazard, not to mention a waste of power.
Q. "How do these heated towel warmers help prevent mold and mildew?"
A. These towel warmers are designed to keep towels warm and dry. As an additional effect, this helps control humidity in the bathroom which in turn reduces the occurrence of mold and mildew.
Q. "Can towel warmers only be used in a bathroom?"
A. Absolutely not! Towel warmers can be used to heat rooms and reduce mold and mildew, therefore they can be used in mudrooms, saunas, spas, kitchen, boats, bathrooms or in any room that may need additional heat (example: a finished basement where central heating/air is not feasible or too costly).
Q. "Can the units be mounted upside down or sideways?"
A. Yes... and no. The Antus, Vega, Sirio, Quadro and Elory units can be mounted in any direction and they will still perform just as they were designed to. The Traditional and Jeeves models must ONLY be mounted with the wiring on the bottom right side of unit, or else the unit will not function properly and one section could become extremely hot.
Q. "Can these towel warmers be installed outdoors?"
A. Yes, but it is important to understand there is always a risk in installing and using electrical appliances in areas exposed to the elements. You must take precautions to properly install, maintain, and use the unit if it will be installed outdoors. If there is a large amount of water that can get behind the faceplate and into the electrical wiring, it can cause the unit to short circuit. It is highly recommended you have the towel warmer installed by a professional licensed contractor, in a covered location, using outdoor weather-proof wire connectors and sealing the faceplate with silicone, and/or the use of a single-gang box gasket. Additionally, if you will be installing and using the towel warmer outdoors in a coastal location or within close proximity to salty water/air, note that stainless steel will stand up to these conditions much better than brass, but it is still recommended you protect your towel warmer as far as possible from these conditions. If you cannot take or are not prepared to take the necessary precautions to install, maintain, and use the towel warmer outdoors, we suggest purchasing one of our freestanding towel warmers that can be taken outdoors and used when desired, then brought indoors when it is no longer needed.
