Frequently Asked Questions
Q. "I've bought the #7 seals elsewhere but they haven't lasted long?"
A. We are not aware of any manufacturer offering better quality Ifo parts than us but that is not to say that the rubber Ifo rings that we offer won't be destroyed quickly by some chemicals. With this in mind, we discourage you from installing automatic bowl cleaners. Most contain chlorine which will/can age and harm toilet seals. We have been told by one customer that his municipal water supplier switched from using chlorine to using chloramine for disinfecting the water. He states that they did this to reduce their liability since chlorine is a poisonous gas and chloramine is a much less toxic liquid. He also states that it (chloramine) attacks the molecular structure of rubber rings, causing them to deform and thus leak within a relatively short period of time. We offer the best IFo parts that are available anywhere, but if you have chlorine or chloramine in your water, we highly recommend a whole house water filter.
Q. "You list most of the parts shown, but not all. Can I order other Ifo parts from you?"
A. Regretfully, no. What we list for Ifo parts is all that we offer. Please keep in mind that Ifo is no longer distributing in the US, so access to parts is very limited.
Q. "For the #10 fill valve you say that another part will fit? Are you sure that a Fluidmaster 400 will fit/work?"
A. Yes, we are sure. We have tested it ourselves and our customers have confirmed that it works in place of the unavailable OEM fill valve.
Q. "Can I buy a complete Ifo toilet from you?"
A. We have no source for new, complete Ifo toilets. We only sell the Ifo toilet parts listed above and a selection of colored toilet seats that will fit some Ifo toilets (usually made after 1985).
Q. "I just received my Will-Fit for IFO #4 Alternative Replacement Flush Valve. How does the flapper chain fit to my original Ifo knob (#1)?"
A. The "Will-Fit" IFO #4 Alternative Replacement Flush Valve will not work with the original Ifo knob (IFO1). The #4 Alternative Replacement Flush Valve must be used with the Alternative Replacement Pull Lever Assembly (#1-3) to be able to attach the chain from the flapper.
Q. "I have a broken tank/lid/bowl can I order these parts from you?"
A. We do usually have a few white Ifo tank lids in stock. Considering the range of models, however, we recommend that you send us a template for the tank lid you need, just to make sure you get the right lid.
Q. "I'm thrilled I was able to find replacement parts for my unique Ifo toilet, but why are these parts so hard to find?"
A. In the past, Ifo toilets were popular in the U.S. because there were many people who were seeking a low water consuming toilet, and virtually no domestic brands fulfill that need. In the 1990's it became a Federal law that all toilets in the U.S. must be able to flush with 1.6 gallons or less. At that time all American toilet manufacturers started to produce 1.6 gpf toilets (with varying results). After a bit of trial and error, the bugs were worked out and within a few years of that low-flow ruling, most toilets available in the U.S. flushed well. This created great competition for the uniquely designed Ifo toilets. As the market in the US decreased for the unique Ifo toilets, so did the distribution avenue for parts, until Ifo finally decided to stop distributing in the US entirely. While we still have limited stock of some parts, it is becoming increasingly difficult for us to be able to offer genuine Ifo toilet parts at low prices due to the limited availability. We are exploring options for "will-fit" parts, and will offer them as we find parts that meet our high standards and expectations. In the meantime, if you plan to keep your Swedish Ifo toilet for the foreseeable future, we recommend stocking up as supply of genuine Swedish Ifo parts will eventually dry up in the US.
